Return & Exchange Policy
1. Product Inspection
Please inspect your items within 7 days of receipt. If an item is defective, damaged, or does not match its description, please notify us immediately via email, including photographic evidence.
2. Eligibility for Returns and Exchanges
We accept returns or exchanges only if the product itself has a quality defect or does not match the description. Items must be returned in their original condition—unworn, unwashed, free of stains or damage, and with all original tags attached.
3. Non-Returnable/Non-Exchangeable Items
- Items returned due to personal preference, incorrect sizing, or a change of mind.
- Items that have been worn, washed, altered, stained, or damaged.
- Requests made beyond the 7-day notification period.
- Normal wear and tear resulting from regular use.
4. Shipping Costs
For returns or exchanges due to product quality issues, we will cover the return shipping costs.
Returns or exchanges are not accepted for other reasons.
5. Process
Please submit your request via email to [email protected]. Wait for our confirmation and instructions before returning the items. Once we receive and verify the returned items, we will process the exchange or refund. Refunds will be issued via the original payment method.
6. Policy Updates
We may revise this return and exchange policy from time to time. The latest version, as posted on our website, shall prevail.